Terms of Service

All clients under the age of 19 years must have this additional waiver completed by a parent or guardian before taking their first class

All clients under the age of 19 must have the additional minor waiver completed by a parent or guardian before taking their first class. Please request this form at the front desk or via info@centratedlagree.com.

These Terms of Service and Agreement ("This Agreement" or "These Terms") constitute a legally binding agreement between you ("you" or "your") and Centration Lab Inc., operating as Centrated Lagree ("Centrated Lagree," "the Company," "we," "our," or "us"), regarding your use of services (including participating in any classes, sessions, events, or activities hosted, sponsored, or affiliated with Centrated Lagree, collectively, the "Program") whether at or via: (i) Centrated Lagree's in-person studio location; (ii) https://www.centratedlagree.com/ (the "Website"); and/or (iii) any app or other software provided by Centrated Lagree (collectively, the "Service").

By clicking "I agree," "submit order & reserve class," or any similar affirmative action, you acknowledge that you have read, understood, and agreed to be bound by this Agreement in all respects. You also understand that by agreeing, you are waiving certain legal rights, including the right to sue or claim compensation, as set forth below.

By using this Website, you represent and warrant that you are of the legal age of majority under applicable law to form a binding contract with the Company and that you meet all eligibility requirements set out herein. If you do not meet all of these requirements, you must not access or use the Website.

Modifications to These Terms and the Website

We reserve the right, in our sole discretion, to revise and update these Terms from time to time. Any and all such modifications are effective immediately upon posting and apply to all access to and continued use of the Website. You agree to periodically review these Terms, and your continued use of the Service constitutes acceptance of any modifications.

The information and material on this Website may be changed, withdrawn, or terminated at any time in our sole discretion without notice. We will not be liable if, for any reason, all or any part of the Website is restricted or unavailable at any time or for any period.

PART 1: RELEASE OF LIABILITY, WAIVER OF CLAIMS AND ASSUMPTION OF RISKS

PLEASE READ THIS SECTION CAREFULLY. BY PARTICIPATING IN ANY ACTIVITIES, YOU ARE WAIVING SIGNIFICANT LEGAL RIGHTS.

In consideration of Centrated Lagree (the "Company") permitting the individual named below ("I" or "me") to participate in activities including (but not limited to) Lagree classes, megaformer classes, mat classes, reformer classes, and other exercise or personal training sessions (including private sessions for individuals or groups), recovery services (including red light therapy and compression therapy), and the use of Centrated Lagree's other on-site amenities (collectively, the "Activities"), and for other good and valuable consideration, I hereby agree to all the terms, conditions, and waivers set forth in this Agreement.

Assumption of Risks

1. I AM AWARE AND UNDERSTAND THAT THE ACTIVITIES MAY INVOLVE MANY RISKS, DANGERS, AND HAZARDS, INCLUDING BUT NOT LIMITED TO THE RISK OF SERIOUS INJURY, DEATH, OR PROPERTY DAMAGE. I ACKNOWLEDGE THAT I AM VOLUNTARILY PARTICIPATING IN THE ACTIVITIES. I FREELY ACCEPT AND FULLY ASSUME ANY AND ALL OF THE RISKS, DANGERS, AND HAZARDS INVOLVED AND THE POSSIBILITY OF INJURY, DEATH, OR PROPERTY DAMAGE, WHETHER CAUSED BY THE NEGLIGENCE OF THE COMPANY OR OTHERWISE. I UNDERSTAND THAT I SHOULD CONSULT A DOCTOR IN ADVANCE OF PARTICIPATING IN ANY OF THE ACTIVITIES AND THAT I SHOULD ADVISE CENTRATED LAGREE OF ANY HEALTH CONCERNS BEFORE STARTING THE ACTIVITIES. I UNDERSTAND THAT CERTAIN ACTIVITIES MAY INVOLVE LIMITED LIGHT AND THE USE OF VARIOUS EXERCISE MACHINES AND RECOVERY EQUIPMENT. CENTRATED LAGREE DOES NOT GUARANTEE THAT YOU WILL ACHIEVE YOUR DESIRED FITNESS OR WELLNESS RESULTS FROM PARTICIPATING IN AN ACTIVITY.

2. I HEREBY EXPRESSLY WAIVE AND RELEASE ANY AND ALL CLAIMS WHICH I HAVE OR MAY IN THE FUTURE HAVE AGAINST THE COMPANY, ANY ENTITIES (INCLUDING, WITHOUT LIMITATION, COMPANIES, PARTNERSHIPS, AND TRUSTS) OWNED, IN WHOLE OR IN PART, BY CENTRATED LAGREE, AND EACH OF THEIR AFFILIATES, AND EACH OF THEIR RESPECTIVE DIRECTORS, MANAGERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, REPRESENTATIVES, SHAREHOLDERS, SUCCESSORS, AND ASSIGNS (COLLECTIVELY, THE "RELEASEES"), ARISING OUT OF OR ATTRIBUTABLE TO MY PARTICIPATION IN THE ACTIVITIES (INCLUDING WHILE ON MY WAY TO, WHILE AT, AND WHILE LEAVING ANY PREMISES AT WHICH CENTRATED LAGREE OFFERS ANY OF THE ACTIVITIES), THE PROGRAM, AND/OR THE SERVICE, DUE TO ANY CAUSE WHATSOEVER, INCLUDING WITHOUT LIMITATION THE NEGLIGENCE OF THE COMPANY OR ANY OTHER RELEASEE, BREACH OF CONTRACT, OR BREACH OF ANY STATUTORY OR OTHER DUTY OF CARE OWING UNDER OCCUPIERS LIABILITY LEGISLATION OR OTHERWISE.

3. I COVENANT NOT TO MAKE OR BRING ANY SUCH CLAIM AGAINST THE COMPANY OR ANY OTHER RELEASEE, AND FOREVER RELEASE AND DISCHARGE THE COMPANY AND ALL OTHER RELEASEES FROM ANY AND ALL LIABILITY WHATSOEVER UNDER SUCH CLAIMS. I SHALL DEFEND, INDEMNIFY, AND HOLD HARMLESS THE COMPANY AND ALL OTHER RELEASEES AGAINST ANY AND ALL LOSSES, DAMAGES, LIABILITIES, DEFICIENCIES, CLAIMS, ACTIONS, JUDGMENTS, SETTLEMENTS, INTEREST, AWARDS, PENALTIES, FINES, COSTS, OR EXPENSES OF WHATEVER KIND OR NATURE WHATSOEVER, INCLUDING REASONABLE LEGAL FEES, IN CONNECTION WITH ANY THIRD-PARTY CLAIM, SUIT, ACTION, OR PROCEEDING ARISING OUT OF, RELATED TO, OR RESULTING FROM THE ACTIVITIES, THE PROGRAM, AND/OR THE SERVICE.

4. I ACCEPT THAT THE COMPANY ASSUMES NO RESPONSIBILITY WHATSOEVER, DIRECTLY OR INDIRECTLY, FOR ANY OF MY PERSONAL PROPERTY, REGARDLESS OF WHETHER SUCH PROPERTY IS LOST, STOLEN, OR DAMAGED.

5. IF A COURT OF COMPETENT JURISDICTION DETERMINES THAT THE RELEASE OF CLAIMS SET FORTH HEREIN IS NOT VALID, I AGREE THAT IN NO EVENT SHALL THE RELEASEES' AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO ANY OF THE ACTIVITIES, THE PROGRAM, OR THE SERVICE EXCEED THE GREATER OF (I) THE TOTAL AMOUNT PAID BY ME TO CENTRATED LAGREE IN THE 6 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM; AND (II) $500.

6. THIS AGREEMENT CONSTITUTES THE ENTIRE AGREEMENT OF THE COMPANY AND ME WITH RESPECT TO THE SUBJECT MATTER CONTAINED HEREIN AND SUPERSEDES ALL PRIOR AND CONTEMPORANEOUS UNDERSTANDINGS, AGREEMENTS, REPRESENTATIONS, AND WARRANTIES, BOTH WRITTEN AND ORAL, WITH RESPECT TO SUCH SUBJECT MATTER.

7. IF ANY TERM OR PROVISION OF THIS AGREEMENT IS HELD TO BE INVALID, ILLEGAL, OR UNENFORCEABLE IN ANY JURISDICTION, SUCH INVALIDITY, ILLEGALITY, OR UNENFORCEABILITY SHALL NOT AFFECT ANY OTHER TERM OR PROVISION OF THIS AGREEMENT OR INVALIDATE OR RENDER UNENFORCEABLE SUCH TERM OR PROVISION IN ANY OTHER JURISDICTION.

8. THIS AGREEMENT IS BINDING ON AND SHALL ENURE TO THE BENEFIT OF CENTRATED LAGREE AND ME AND EACH OF OUR RESPECTIVE (AS APPLICABLE) HEIRS, EXECUTORS, ADMINISTRATORS, AND NEXT-OF-KIN, AND THE COMPANY, ITS ADMINISTRATORS, AND ITS SUCCESSORS AND ASSIGNS.

9. THIS AGREEMENT SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE PROVINCE OF BRITISH COLUMBIA AND THE FEDERAL LAWS OF CANADA APPLICABLE THEREIN. TO THE EXTENT PERMITTED BY APPLICABLE LAW, ANY CLAIM OR CAUSE OF ACTION ARISING UNDER THIS AGREEMENT MAY BE BROUGHT ONLY IN THE COURTS OF THE PROVINCE OF BRITISH COLUMBIA, AND I HEREBY CONSENT TO THE EXCLUSIVE JURISDICTION OF SUCH COURTS; PROVIDED THAT TO THE EXTENT APPLICABLE CONSUMER PROTECTION LAWS OF ANY JURISDICTION PERMIT A CLAIM TO BE BROUGHT IN SUCH OTHER JURISDICTION, NOTHING IN THIS AGREEMENT SHALL PREVENT ME FROM DOING SO.

10. THE PARTIES HERETO HAVE REQUIRED THAT THIS AGREEMENT AND ALL DOCUMENTS AND NOTICES RESULTING FROM IT BE DRAWN UP IN ENGLISH. LES PARTIES AUX PRÉSENTS ONT EXIGÉS QUE LA PRÉSENTE CONVENTION AINSI QUE TOUS LES DOCUMENTS ET AVIS QUI S’Y RATTACHENT OU QUI EN DÉCOULERONT SOIT RÉDIGÉS EN LA LANGUE ANGLAISE. CENTRATED LAGREE RECEIVES THE BENEFIT OF THIS AGREEMENT ON BEHALF OF THE OTHER RELEASEES, AS TRUSTEE AND AGENT FOR SUCH RELEASEES, AND CENTRATED LAGREE SHALL BE ENTITLED TO ENFORCE THIS AGREEMENT ON BEHALF OF EACH OF THE OTHER RELEASEES.

11. WITHOUT LIMITING ANY OF THE FOREGOING, I AGREE THAT IF I AM ENGAGING IN THE ACTIVITIES, THE PROGRAM, AND/OR THE SERVICE IN MY CAPACITY AS AN EMPLOYEE, AGENT, DIRECTOR, OFFICER, OR OTHER REPRESENTATIVE OF ANY ENTITY (INCLUDING, WITHOUT LIMITATION, A COMPANY, PARTNERSHIP, OR TRUST), I AGREE THAT I AM AUTHORIZED TO BIND SUCH ENTITY, AND THAT BY ENTERING INTO THIS AGREEMENT, THIS AGREEMENT SHALL ALSO BE DEEMED TO APPLY TO ANY CLAIMS THAT SUCH ENTITY MAY HAVE ARISING FROM OR RELATING TO THE ACTIVITIES, AND SHALL FUNCTION AS A RELEASE FROM BOTH (I) ME IN MY INDIVIDUAL CAPACITY; AND (II) SUCH ENTITY.

I ACKNOWLEDGE THAT I HAVE READ AND UNDERSTOOD ALL OF THE TERMS OF THIS AGREEMENT AND THAT I AM VOLUNTARILY WAIVING SUBSTANTIAL LEGAL RIGHTS (ON MY BEHALF AND ON BEHALF OF MY HEIRS, EXECUTORS, ADMINISTRATORS, AND NEXT-OF-KIN), INCLUDING THE RIGHT TO SUE THE COMPANY AND THE RELEASEES.

PART 2: ADDITIONAL TERMS

Eligibility

PARTICIPANTS MUST BE AT LEAST 16 YEARS OF AGE. PARTICIPANTS UNDER 19 YEARS OF AGE MUST HAVE A PARENT OR GUARDIAN COMPLETE THE REQUIRED MINOR CONSENT AND WAIVER FORMS BEFORE PARTICIPATING IN ANY ACTIVITY.

IF YOU ARE UNDER 19 YEARS OF AGE, YOU REPRESENT, WARRANT, ACKNOWLEDGE, AND AGREE THAT (I) YOU ARE USING THE PROGRAM AND THE SERVICE WITH THE CONSENT OF YOUR PARENT OR LEGAL GUARDIAN, WHO HAS AGREED TO THESE TERMS AND WILL BE PRESENT WHILE YOU USE THE SERVICE AND PARTICIPATE IN THE PROGRAM; AND (II) YOU HAVE COMPLETED THE REQUIRED MINOR WAIVER FORM. IF YOU ARE A PARENT OR LEGAL GUARDIAN AGREEING TO THESE TERMS FOR THE BENEFIT OF A MINOR, YOU ARE FULLY RESPONSIBLE FOR (A) REVIEWING THESE TERMS WITH THE MINOR, (B) ENSURING THE MINOR UNDERSTANDS THESE TERMS, AND (C) THE MINOR'S USE OF THE PROGRAM AND SERVICE, INCLUDING ALL LEGAL LIABILITY THEY MAY INCUR.

Respect

THREATENING LANGUAGE, HARASSMENT, VIOLENCE, RACISM, BULLYING, ATTACKS ON OR INTIMIDATION OF ANY PARTY, INCLUDING OUR MEMBERS OR STAFF; MALICIOUS SPEECH REGARDING TOPICS OF SEXUAL ORIENTATION, GENDER, GENDER IDENTITY, AGE, ETHNIC ORIGIN OR RACE, RELIGION, NATIONALITY, DISABILITY, SIZE, VETERAN STATUS, MARITAL STATUS, OR SEXIST COMMENTS; OR HATE SPEECH WILL NOT BE TOLERATED.

DISCRIMINATION AGAINST PEOPLE BASED ON RACE, ETHNICITY, RELIGION, DISABILITY, GENDER, GENDER IDENTITY, AGE, MARITAL STATUS, NATIONALITY, SEXUAL ORIENTATION, OR ANY OTHER CHARACTERISTIC PROTECTED UNDER APPLICABLE LAW WILL NOT BE TOLERATED. VIOLATION OF THIS POLICY MAY RESULT IN IMMEDIATE TERMINATION OF MEMBERSHIP WITHOUT REFUND.

Additional Health Disclaimer

I AGREE THAT I WILL NOT PARTICIPATE IN THE PROGRAM WHILE UNDER THE INFLUENCE OF DRUGS OR ALCOHOL AND WILL NOT CONSUME DRUGS OR ALCOHOL WHILE PARTICIPATING IN THE PROGRAM.

I REPRESENT, WARRANT, AND AGREE THAT I AM PHYSICALLY CAPABLE OF PARTICIPATING IN THE ACTIVITIES.

I ACKNOWLEDGE THAT CENTRATED LAGREE HAS RECOMMENDED THAT I CONSULT WITH A PHYSICIAN OR OTHER QUALIFIED HEALTHCARE PROVIDER BEFORE PARTICIPATING IN THE ACTIVITIES.

IF I AM PREGNANT OR BELIEVE THAT I MAY BE PREGNANT, I ACKNOWLEDGE THAT I AM PARTICIPATING ENTIRELY AT MY OWN RISK AND ONLY AFTER CONSULTING WITH A QUALIFIED HEALTHCARE PROFESSIONAL.

I UNDERSTAND THAT INSTRUCTORS ARE FITNESS PROFESSIONALS ONLY AND THAT NO ADVICE, INSTRUCTION, OR INFORMATION PROVIDED BY CENTRATED LAGREE SHALL CONSTITUTE MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT.

Account

TO ACCESS AND USE THE SERVICE, YOU MUST CREATE AN ACCOUNT. WHEN REGISTERING, YOU MUST PROVIDE ACCURATE AND COMPLETE INFORMATION AND PROMPTLY UPDATE THIS INFORMATION TO KEEP IT CURRENT. IF YOU PROVIDE ANY INFORMATION THAT IS INACCURATE OR INCOMPLETE, OR WE HAVE REASON TO BELIEVE THAT THE INFORMATION IS INACCURATE OR INCOMPLETE, WE MAY SUSPEND OR TERMINATE YOUR ACCOUNT AND YOUR USE OF THE SERVICE AND PROGRAM.

YOU ARE SOLELY RESPONSIBLE FOR ALL ACTIVITIES THAT OCCUR THROUGH YOUR ACCOUNT. YOU ARE RESPONSIBLE FOR KEEPING YOUR LOGIN CREDENTIALS CONFIDENTIAL AND SECURE, AND FOR CHOOSING PASSWORDS THAT MEET APPROPRIATE STRENGTH STANDARDS. BY REGISTERING, YOU AGREE TO BE FULLY RESPONSIBLE FOR ALL ACTIVITIES THAT OCCUR UNDER YOUR USERNAME AND PASSWORD.

TO PROTECT YOUR ACCOUNT FROM UNAUTHORIZED USE, DO NOT PROVIDE YOUR USERNAME OR PASSWORD TO ANYONE ELSE. IF YOU SUSPECT ANY UNAUTHORIZED ACCESS OR SECURITY BREACH, YOU MUST NOTIFY US IMMEDIATELY BY EMAILING INFO@CENTRATEDLAGREE.COM.

Website Security

The security of your personal information is important to us. We use physical, electronic, and administrative measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the transmission of information via the Internet is not completely secure, and any transmission of personal information is at your own risk.

You are prohibited from attempting to circumvent or violate the security of this Website, including without limitation: (a) accessing content or data not intended for you; (b) attempting to breach or breaching security or authentication measures; (c) restricting, disrupting, or disabling service to users, hosts, servers, or networks; (d) using any robot, spider, or other automated device to access the Website; (e) introducing any viruses, trojan horses, worms, logic bombs, or other malicious material; (f) attacking the Website via a denial-of-service attack, flooding, mailbombing, or crashing; or (g) otherwise attempting to interfere with the proper working of the Website.

Membership Subscription Fees

General

CENTRATED LAGREE OFFERS MEMBERSHIP SUBSCRIPTION-BASED ACCESS TO ITS IN-PERSON PROGRAM. CENTRATED LAGREE RESERVES THE RIGHT TO CANCEL, INTERRUPT, OR RESCHEDULE ANY PROGRAM AT OUR DISCRETION.

Payment Processing

CENTRATED LAGREE USES A THIRD-PARTY PAYMENT PROCESSOR (THE "PAYMENT PROCESSOR") TO LINK YOUR CREDIT CARD ACCOUNT TO THE SERVICE. THE PROCESSING OF PAYMENTS OR CREDITS IN CONNECTION WITH YOUR USE OF THE SERVICE WILL BE SUBJECT TO THE TERMS, CONDITIONS, AND PRIVACY POLICIES OF THE PAYMENT PROCESSOR AND YOUR CREDIT CARD ISSUER IN ADDITION TO THESE TERMS. CENTRATED LAGREE IS NOT RESPONSIBLE FOR ANY ERRORS BY THE PAYMENT PROCESSOR. CENTRATED LAGREE WILL OBTAIN CERTAIN TRANSACTION DETAILS, WHICH WILL BE USED SOLELY IN ACCORDANCE WITH ITS PRIVACY POLICY.

Billing & Renewal

MEMBERSHIPS ARE BILLED ON A PERIODIC BASIS AS SPECIFIED AT THE TIME OF PURCHASE OR IN THE FAQS + POLICIES ON OUR WEBSITE. YOUR MEMBERSHIP SUBSCRIPTION WILL CONTINUE ON A RECURRING BASIS CORRESPONDING TO THE TERM OF YOUR SUBSCRIPTION UNLESS AND UNTIL YOU CANCEL OR THE SERVICE IS OTHERWISE SUSPENDED OR DISCONTINUED PURSUANT TO THIS AGREEMENT. IF YOUR MEMBERSHIP IS CANCELLED OR TERMINATED BEFORE THE END OF THE APPLICABLE BILLING CYCLE, CENTRATED LAGREE WILL NOT REIMBURSE YOU FOR THE REMAINDER OF THAT BILLING CYCLE. MEMBERS MAY CANCEL THEIR MEMBERSHIP AT ANY TIME. MEMBERSHIP MUST BE CANCELLED PRIOR TO THE RENEWAL DATE TO AVOID ADDITIONAL MEMBERSHIP CHARGES.

Price Adjustments

WHEN YOU PURCHASE A MEMBERSHIP SUBSCRIPTION, YOU WILL INITIALLY BE CHARGED AT THE RATE APPLICABLE AT THE TIME OF YOUR AGREEMENT TO SUBSCRIBE. IF CENTRATED LAGREE LATER INCREASES THE PRICE OF A SUBSCRIPTION, WE WILL NOTIFY YOU VIA EMAIL IN ADVANCE. WE RESERVE THE RIGHT TO CHANGE THE PRICE OF OUR SUBSCRIPTIONS AT ANY TIME IN ACCORDANCE WITH OUR FAQS + POLICIES.

Free Trials

WITH RESPECT TO ANY FREE TRIALS THAT WE MAY OFFER: WE REQUIRE THAT YOU PROVIDE A VALID CREDIT OR DEBIT CARD AT THE TIME YOU REGISTER FOR A FREE TRIAL TO ENSURE UNINTERRUPTED SERVICE TO YOUR MEMBERSHIP AFTER THE EXPIRATION OF THE FREE TRIAL PERIOD. YOUR ACCOUNT WILL NOT BE BILLED UNTIL THE FREE TRIAL HAS EXPIRED, PROVIDED THAT YOU HAVE NOT CANCELLED YOUR ACCOUNT DURING THE FREE TRIAL PERIOD. YOU MAY ONLY USE A FREE TRIAL ONCE. PLEASE NOTE THAT YOU WILL NOT RECEIVE A NOTICE FROM CENTRATED LAGREE THAT YOUR FREE TRIAL HAS ENDED. IF YOU WISH TO AVOID CHARGES TO YOUR PAYMENT METHOD, YOU MUST CANCEL YOUR SUBSCRIPTION PRIOR TO MIDNIGHT PST ON THE LAST DAY OF YOUR FREE TRIAL PERIOD.

Account Security

ACCOUNT ACCESS IS FOR INDIVIDUAL USE ONLY. SHARING, SELLING, OR TRANSFERRING YOUR USERNAME OR PASSWORD IS STRICTLY PROHIBITED. ANY EXCESSIVE LOGINS OR UNAUTHORIZED ACCOUNT ACTIVITY MAY BE DEEMED FRAUDULENT AND RESULT IN IMMEDIATE CANCELLATION OF YOUR MEMBERSHIP WITHOUT REFUND. CENTRATED LAGREE RESERVES THE RIGHT TO SUSPEND OR TERMINATE ANY ACCOUNT SUSPECTED OF COMPROMISE OR FRAUDULENT USE AT ITS SOLE DISCRETION.

Additional FAQs + Policies

THE FAQS + POLICIES POSTED ON OUR WEBSITE AT HTTPS://WWW.CENTRATEDLAGREE.COM/FAQ-POLICIES, OR OTHERWISE DISCLOSED TO YOU FROM TIME TO TIME IN WRITING (THE "FAQS + POLICIES"), ARE INCORPORATED BY REFERENCE INTO THESE TERMS. WE RESERVE THE RIGHT TO AMEND THE FAQS + POLICIES IN GOOD FAITH FROM TIME TO TIME, AND SUCH AMENDMENTS SHALL BE APPLICABLE TO ANY SUBSEQUENT PROGRAM OR SERVICE IN WHICH YOU PARTICIPATE (INCLUDING A PROGRAM FOR WHICH YOU HAVE ALREADY PAID OR SUBSCRIBED).

IN THE EVENT OF A CONFLICT BETWEEN THESE TERMS AND THE FAQS + POLICIES, THESE TERMS SHALL GOVERN. THE FAQS + POLICIES MAY INCLUDE IMPORTANT POLICIES SUCH AS OUR CANCELLATION POLICY, LATE POLICY, MEMBERSHIP POLICY, AND STUDIO POLICY.

Offers and Discounts

CENTRATED LAGREE MAY OFFER DISCOUNTS, PROMO CODES, OR SPECIAL OFFERS FOR THE PURCHASE OF PROGRAMS OR PRODUCTS. ANY SUCH OFFER OR DISCOUNT SHALL BE SUBJECT TO ELIGIBILITY CRITERIA AND IS GRANTED AT OUR SOLE DISCRETION. REPEATED OR RECURRING OFFERS OR DISCOUNTS CREATE NO ONGOING ENTITLEMENT OR RIGHT TO RECEIVE SUCH BENEFITS IN THE FUTURE. DISCOUNTS OR OFFERS MAY BE VALID FOR A LIMITED TIME ONLY, IN LIMITED QUANTITY, AND MAY ONLY BE AVAILABLE TO CERTAIN PEOPLE.

Coupons and Offer Codes

OFFERS OR DISCOUNTS MAY BE BASED ON COUPONS AND OFFER CODES (COLLECTIVELY, "COUPONS"). UNLESS OTHERWISE STATED, THE FOLLOWING RULES APPLY:

•       EACH COUPON IS ONLY VALID WHEN USED IN THE MANNER AND WITHIN THE TIMEFRAME SPECIFIED ON THE WEBSITE AND/OR THE COUPON;

•       A COUPON MAY ONLY BE APPLIED, IN ITS ENTIRETY, AT THE ACTUAL TIME OF PURCHASE;

•       UNLESS OTHERWISE STATED, SINGLE-USE COUPONS MAY ONLY BE USED ONCE PER PURCHASE AND CANNOT BE APPLIED CUMULATIVELY;

•       A COUPON MUST BE REDEEMED EXCLUSIVELY WITHIN THE TIME SPECIFIED IN THE OFFER. AFTER THIS PERIOD, THE COUPON WILL AUTOMATICALLY EXPIRE;

•       THE USER IS NOT ENTITLED TO ANY CREDIT, REFUND, OR COMPENSATION IF THERE IS A DIFFERENCE BETWEEN THE VALUE OF THE COUPON AND THE REDEEMED VALUE;

•       COUPONS ARE INTENDED SOLELY FOR PERSONAL, NON-COMMERCIAL USE. ANY REPRODUCTION, COUNTERFEITING, SALE, UNAUTHORIZED DISTRIBUTION, OR COMMERCIAL TRADE OF ANY COUPON IS STRICTLY PROHIBITED AND MAY RESULT IN LEGAL ACTION.

Mistakes

FROM TIME TO TIME, INFORMATION ON THE SERVICE MAY CONTAIN TYPOS, INACCURACIES, OR OMISSIONS WITH RESPECT TO PRICING, SERVICE OFFERINGS, PROMOTIONAL OFFERS, AND OTHER MATTERS. WE RESERVE THE RIGHT, WITHOUT PRIOR NOTICE, TO CORRECT ANY ERRORS, INACCURACIES, OR OMISSIONS, TO CHANGE OR UPDATE INFORMATION, AND TO REFUSE OR CANCEL ORDERS IF ANY INFORMATION ON THE SERVICES CONTAINS A TYPO, INACCURACY, OR OMISSION AT ANY TIME (INCLUDING AFTER YOU HAVE SUBMITTED YOUR ORDER AND AFTER YOUR CREDIT CARD OR OTHER PAYMENT METHOD HAS BEEN CHARGED).

Proprietary Rights

ALL MATERIALS WITH RESPECT TO THE SERVICE AND THE PROGRAM, INCLUDING WITHOUT LIMITATION NAMES, LOGOS, TRADEMARKS, IMAGES, TEXT, GRAPHICS, VIDEOS, PHOTOGRAPHS, ILLUSTRATIONS, ARTWORK, SOFTWARE, AND OTHER ELEMENTS (COLLECTIVELY, "MATERIAL") ARE PROTECTED BY COPYRIGHTS, TRADEMARKS, AND/OR OTHER INTELLECTUAL PROPERTY RIGHTS OWNED AND CONTROLLED BY CENTRATED LAGREE OR BY THIRD PARTIES THAT HAVE LICENSED OR OTHERWISE PROVIDED THEIR MATERIAL TO THE COMPANY. YOU ACKNOWLEDGE AND AGREE THAT ALL MATERIALS ON THE SERVICE ARE MADE AVAILABLE TO YOU FOR LIMITED, NON-COMMERCIAL, PERSONAL USE ONLY. NO MATERIAL MAY BE COPIED, REPRODUCED, REPUBLISHED, SOLD, DOWNLOADED, POSTED, TRANSMITTED, OR DISTRIBUTED IN ANY WAY, OR OTHERWISE USED FOR ANY PURPOSE, BY ANY PERSON OR ENTITY, WITHOUT THE COMPANY'S PRIOR EXPRESS WRITTEN PERMISSION.

You may only use the Website for your personal and non-commercial use. You may not directly or indirectly reproduce, compile for an internal database, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, except: (a) your computer and browser may temporarily store or cache copies of materials being accessed and viewed; and (b) a reasonable number of copies for personal, non-commercial use only may be printed, keeping any proprietary notices thereon.

Photos & Videos

CENTRATED LAGREE OCCASIONALLY CAPTURES PHOTOS, VIDEOS, AND RECORDINGS DURING CLASSES OR EVENTS FOR MARKETING, PROMOTIONAL, EDUCATIONAL, AND SOCIAL MEDIA PURPOSES. BY PARTICIPATING IN ANY CLASS OR EVENT, MEMBERS GRANT CENTRATED LAGREE A NON-EXCLUSIVE, ROYALTY-FREE, PERPETUAL RIGHT TO USE PHOTOGRAPHS, VIDEOS, RECORDINGS, TESTIMONIALS, AND LIKENESSES CAPTURED IN CONNECTION WITH THE PROGRAM FOR MARKETING, PROMOTIONAL, EDUCATIONAL, AND SOCIAL MEDIA PURPOSES WITHOUT COMPENSATION. IF YOU PREFER NOT TO BE PHOTOGRAPHED OR FILMED, PLEASE NOTIFY THE FRONT DESK BEFORE CLASS BEGINS.

Consent to Electronic Communications

BY USING THE SERVICE, YOU CONSENT TO RECEIVING ELECTRONIC COMMUNICATIONS FROM CENTRATED LAGREE. THESE COMMUNICATIONS MAY INCLUDE NOTICES, UPDATES, AND INFORMATION REGARDING YOUR ACCOUNT AND THE SERVICE. YOU AGREE THAT ANY NOTICES, AGREEMENTS, DISCLOSURES, OR OTHER COMMUNICATIONS THAT WE SEND TO YOU ELECTRONICALLY WILL SATISFY ANY LEGAL COMMUNICATION REQUIREMENTS, INCLUDING THAT SUCH COMMUNICATIONS BE IN WRITING. YOU ARE SOLELY RESPONSIBLE FOR ALL FEES CHARGED BY YOUR TELECOMMUNICATIONS SERVICE PROVIDER RELATED TO YOUR USE OF THE SERVICE, INCLUDING ANY SMS/TEXT MESSAGING FEES AND DATA CHARGES.

Supplemental Terms

SUPPLEMENTAL TERMS MAY APPLY TO CERTAIN PROGRAMS OR PROMOTIONS, AND SUCH SUPPLEMENTAL TERMS WILL BE DISCLOSED TO YOU IN CONNECTION WITH THE APPLICABLE PROGRAM OR PROMOTION. SUPPLEMENTAL TERMS ARE IN ADDITION TO, AND SHALL BE DEEMED A PART OF, THESE TERMS FOR THE PURPOSES OF THE APPLICABLE PROGRAM OR PROMOTION. SUPPLEMENTAL TERMS SHALL PREVAIL OVER THESE TERMS IN THE EVENT OF A CONFLICT.

Chargebacks

MEMBERS AGREE TO CONTACT CENTRATED LAGREE DIRECTLY AT INFO@CENTRATEDLAGREE.COM TO RESOLVE ANY BILLING CONCERNS BEFORE INITIATING A CHARGEBACK OR PAYMENT DISPUTE WITH THEIR FINANCIAL INSTITUTION. IF A CHARGEBACK IS INITIATED FOR A VALID CHARGE, CENTRATED LAGREE RESERVES THE RIGHT TO SUSPEND OR TERMINATE THE MEMBER'S ACCOUNT UNTIL THE MATTER IS RESOLVED. MEMBERS REMAIN RESPONSIBLE FOR ALL VALID CHARGES, FEES, AND COSTS ASSOCIATED WITH RECOVERING DISPUTED AMOUNTS, INCLUDING REASONABLE ADMINISTRATIVE FEES.

Studio Closure & Force Majeure

CENTRATED LAGREE SHALL NOT BE LIABLE FOR ANY DELAY, INTERRUPTION, SUSPENSION, OR INABILITY TO PROVIDE SERVICES RESULTING FROM CIRCUMSTANCES BEYOND ITS REASONABLE CONTROL, INCLUDING ACTS OF GOD, FIRE, FLOOD, POWER OUTAGES, LABOUR DISPUTES, GOVERNMENT ORDERS, PUBLIC HEALTH EMERGENCIES, EQUIPMENT FAILURES, OR SIMILAR EVENTS. IN SUCH CIRCUMSTANCES, CENTRATED LAGREE WILL MAKE REASONABLE EFFORTS TO NOTIFY MEMBERS AND RESUME SERVICES AS SOON AS PRACTICABLE.

Opening Timelines & Pre-Opening Members

OPENING DATES, LAUNCH DATES, CLASS SCHEDULES, AMENITIES, INSTRUCTORS, AND SERVICES ARE SUBJECT TO CHANGE. IN THE EVENT OF CONSTRUCTION DELAYS, PERMITTING DELAYS, EQUIPMENT DELAYS, OR OTHER CIRCUMSTANCES BEYOND OUR REASONABLE CONTROL, CENTRATED LAGREE RESERVES THE RIGHT TO MODIFY OPENING TIMELINES WITHOUT LIABILITY. FOUNDING MEMBERS AND PRE-OPENING PURCHASERS WILL BE NOTIFIED OF ANY MATERIAL CHANGES VIA EMAIL.

Late Arrival & Class Entry

FOR THE SAFETY OF ALL PARTICIPANTS AND THE QUALITY OF THE CLASS EXPERIENCE, MEMBERS ARRIVING AFTER THE STUDIO'S ESTABLISHED LATE-ENTRY CUTOFF TIME MAY BE REFUSED ENTRY. NO REFUND OR CLASS CREDIT WILL BE ISSUED IN SUCH CIRCUMSTANCES. LATE-ENTRY CUTOFF TIMES ARE POSTED IN THE FAQS + POLICIES ON OUR WEBSITE.

Waitlist Policy

PLACEMENT ON A WAITLIST DOES NOT GUARANTEE ENTRY INTO A CLASS. MEMBERS ARE RESPONSIBLE FOR MONITORING THEIR BOOKING STATUS. IF A MEMBER IS ADDED TO A CLASS FROM THE WAITLIST, THE APPLICABLE CANCELLATION POLICY APPLIES FROM THE TIME OF ADDITION. CENTRATED LAGREE IS NOT RESPONSIBLE FOR MISSED NOTIFICATIONS RESULTING FROM INCORRECT CONTACT INFORMATION OR DISABLED NOTIFICATIONS.

Membership Freeze

MEMBERSHIP FREEZES MAY BE GRANTED AT CENTRATED LAGREE'S SOLE DISCRETION AND ARE SUBJECT TO THE POLICIES PUBLISHED IN THE FAQS + POLICIES ON OUR WEBSITE. SUPPORTING DOCUMENTATION MAY BE REQUIRED. FREEZE REQUESTS MUST BE SUBMITTED IN ADVANCE AND WILL NOT BE APPLIED RETROACTIVELY.

Promotional & Founding Memberships

PROMOTIONAL MEMBERSHIPS, FOUNDING MEMBERSHIPS, INTRODUCTORY OFFERS, AND LIMITED-TIME PRICING ARE SUBJECT TO SPECIFIC TERMS DISCLOSED AT THE TIME OF PURCHASE. SUCH OFFERS MAY NOT BE TRANSFERRED, RESOLD, COMBINED WITH OTHER PROMOTIONS, OR EXCHANGED FOR CASH. CENTRATED LAGREE RESERVES THE RIGHT TO DISCONTINUE OR MODIFY ANY PROMOTIONAL OFFER AT ANY TIME, SUBJECT TO HONOURING THE SPECIFIC TERMS AGREED TO AT THE TIME OF PURCHASE.

Recovery Services Disclaimer

RECOVERY SERVICES OFFERED BY CENTRATED LAGREE, INCLUDING RED LIGHT THERAPY AND COMPRESSION THERAPY, ARE PROVIDED FOR GENERAL WELLNESS PURPOSES ONLY AND ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY MEDICAL CONDITION. NOTHING PROVIDED IN CONNECTION WITH OUR RECOVERY SERVICES CONSTITUTES MEDICAL ADVICE. MEMBERS SHOULD CONSULT THEIR HEALTHCARE PROVIDER BEFORE PARTICIPATING IN ANY RECOVERY SERVICE, PARTICULARLY IF THEY HAVE AN EXISTING MEDICAL CONDITION, ARE PREGNANT, OR ARE TAKING MEDICATION.

Studio Policy Enforcement

CENTRATED LAGREE RESERVES THE RIGHT TO SUSPEND OR TERMINATE ANY MEMBERSHIP, CLASS PACKAGE, OR ACCESS TO THE STUDIO WHERE A MEMBER: (I) VIOLATES ANY STUDIO POLICY; (II) BEHAVES IN A MANNER THAT IS DISRUPTIVE, UNSAFE, ABUSIVE, OR INAPPROPRIATE; OR (III) OTHERWISE INTERFERES WITH THE EXPERIENCE OF OTHER MEMBERS OR STAFF. IN SUCH CASES, NO REFUND WILL BE ISSUED FOR ANY UNUSED PORTION OF A MEMBERSHIP OR CLASS PACKAGE.

Class Action Waiver

WHERE PERMITTED UNDER APPLICABLE LAW, YOU MAY BRING CLAIMS AGAINST CENTRATED LAGREE ONLY IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION. YOU AGREE TO WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION OR TO HAVE A TRIAL BY JURY IN CONNECTION WITH ANY DISPUTE ARISING OUT OF OR RELATING TO THESE TERMS, THE PROGRAM, OR THE SERVICE.

Privacy Policy

BY USING OUR SERVICE OR PARTICIPATING IN A PROGRAM, YOU CONSENT TO THE COLLECTION, USE, AND DISCLOSURE OF PERSONAL INFORMATION BY CENTRATED LAGREE IN ACCORDANCE WITH OUR PRIVACY POLICY, AVAILABLE AT HTTPS://WWW.CENTRATEDLAGREE.COM/PRIVACY-POLICY, AS AMENDED FROM TIME TO TIME.

Updates to These Terms

WE MAY OCCASIONALLY UPDATE THESE TERMS. WHEN WE DO, WE WILL MAKE REASONABLE EFFORTS TO REVISE THE "LAST UPDATED" DATE AT THE END OF THESE TERMS. TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOUR CONTINUED USE OF OUR SERVICE OR PROGRAM AFTER SUCH CHANGES CONSTITUTES YOUR ACCEPTANCE OF THE UPDATED TERMS.

Governing Law and Jurisdiction

THESE TERMS SHALL BE INTERPRETED AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE PROVINCE OF BRITISH COLUMBIA AND THE FEDERAL LAWS OF CANADA APPLICABLE THEREIN. TO THE EXTENT PERMITTED BY APPLICABLE LAW, ANY CLAIM OR CAUSE OF ACTION ARISING UNDER THIS AGREEMENT MAY BE BROUGHT ONLY IN THE COURTS OF THE PROVINCE OF BRITISH COLUMBIA, AND YOU HEREBY CONSENT TO THE EXCLUSIVE JURISDICTION OF SUCH COURTS; PROVIDED THAT TO THE EXTENT APPLICABLE CONSUMER PROTECTION LAWS OF ANY JURISDICTION PERMIT YOU TO BRING A CLAIM IN SUCH OTHER JURISDICTION, THIS AGREEMENT SHALL NOT PROHIBIT YOU FROM DOING SO.

English Language

THE PARTIES HERETO HAVE REQUIRED THAT THIS AGREEMENT AND ALL DOCUMENTS AND NOTICES RESULTING FROM IT BE DRAWN UP IN ENGLISH. LES PARTIES AUX PRÉSENTS ONT EXIGÉS QUE LA PRÉSENTE CONVENTION AINSI QUE TOUS LES DOCUMENTS ET AVIS QUI S’Y RATTACHENT OU QUI EN DÉCOULERONT SOIT RÉDIGÉS EN LA LANGUE ANGLAISE.

Contacting Centrated Lagree

For questions, comments, complaints, or claims related to these Terms or the Service, please contact us at:

Centrated Lagree

Email: info@centratedlagree.com

Website: www.centratedlagree.com

LAST UPDATED: JUNE 2026